Sri Venkateshwaraa Medical College Hospital & Research Centre on the Puducherry-Villupuram National Highway is committed to create a healthier society. The Institution is promoted by Ramachandra Educational Trust, Chennai. The Ramachandra Educational Trust was started with the objective of providing best treatment to the people both rich and poor through provision of high class facilities and services in all specialties as well as imparting quality Medical, Para-medical and Nursing education.
The key to a successful patient-doctor relationship or student-teacher relationship depends on effective communication between them. Communication is the bridge between two people for better understanding. But there are no proper guidelines or criteria to follow it. Hence, the Institution proposed to develop such practices in the hospital and to inculcate it among the budding doctors and the first initiative was done by the institute on 25th November 2019 by conducting a CME by Prof Dr. K.R. Sethuraman, Senior Professor in Medicine, Dean, AMIST University (Malaysia), Former Vice – Chancellor, SBV University, Puducherry, on the topic of “Effective Communication is a key to Successful practice” for all faculty members, PG students, CRRIs, of SVMCH & RC. This has given rise to the the idea of having an exclusive Communication wing to provide a continued teaching on communication at the institution.
CONTEXT OF ICW
Selected faculty members of the SVGI were assigned for a certificate course in communication skills for Health Care professionals (CCHSP) conducted by Internationally acclaimed Medical Educationist, Dr. K. R. Sethuraman in association with Centre for Life Long learning of AMIST University, Malaysia from 28th April to 16th June 2021 via online mode due to COVID 19 pandemic.
After obtaining certificate from the CCHSP course, the Institution Communication wing was established in SVMCH & RC to provide periodic training for faculty members and students in communication skills on 17th July 2021 by the Dean, Dr. S. Ratnasamy, SVCMH & RC with the guidance of the COO, Dr. B. Vidhya, SVGI. The ICW was chaired by Dr. M. Pushpam, Professor Department of Pharmacology with patron as the Dean and with the guidance of Dr. B. Vidya, COO.
The first Workshop was conducted by the ICW from 1st to 3rd September, 2021, as faculty development program on the topic, “Patient Centered Communication”. This workshop was focused on training the faculty of SVMCH & RC. A total of twenty two faculties were trained during this workshop.
The second workshop was conducted in coordination between ICW & Medical Education Unit for the Post graduate students and CRRIs for two days from 9th December to 10th December, 2021. This workshop was mainly focused for training the budding doctors for effective communication with the patients on the topic, “An Insight into Patient Centered Communication Skill”. 15 Post graduate students and 36 CRRIs were benefitted from this workshop.
Thus the ICW prepares the practitioners to combat various problems faced by the patients in a professional manner.