Special Services

DEPARTMENT OF INFORMATION TECHNOLOGY

Electronic Data Processing (EDP)

            EDP Department is functioning with the objective of managing all IT related functions mainly Hospital Information Management Systems and computer network of the hospital. The EDP at present is using hospital information Management Software.

            The hospital Information Management systems are comprehensive, integrated information system designed to manage the medical, administrative, financial and legal aspects of a hospital and its service processing.

            The EDP department is using the software with various integrated modules like

• OP Registration
• IP Registration
• Doctors Consultation
• OP and IP Billing
• Insurance
• Medical Records
• Ward Management
• Central Laboratory
• Pharmacy
• Transport Management
• OT Management
• Dialysis
• Radiology
• Finance
• Inventory
• Human Resources Management
• Maintenance

            The EDP department ensures upgrading of the systems and for handing all database backups and restoration activities. Our engineers are also maintaining the hardware and network systems in the hospital & colleges. They undertake all trouble shooting activities and keep the system online and patient data available for our doctors and nurses.

The EDP department has a highly sophisticated system consists of

 

SERVER PLATFORM

HPE DL 380 GEN 10 Blade Chassis, HPE MSA 2050 SAN RACK Storage,

IBM XSeries 226, IBM X3100.

Windows 2003 Server, Windows 2008 Server, Windows 2012 Server and Windows 2019 Server.

CLIENT PLATFORM

HP, Dell, Acer, Lenovo Systems.

Windows 7, Windows 8 and Windows 10.

VIRTUALIZATION PLATFORM

Windows Hyper-V 2019

DATABASE PLATFORM

Postgres SQL 2011

NETWORK PLATFORM

Cisco SG300-28

SECURITY PLATFORM

Sophos XG 310 firewall

INTERNET FACILITY

The EDP Department provides high speed internet connection of  250 Mbps for our staff and students. They can access J-Gate online journals, online e-books and other resources available at our Digital Library.

SURVEILLANCE FACILITY

All Locations CCTV surveillance Cameras Monitoring has been provided so far to the Executives and Security officers.

THE MAIN ACTIVITIES OF ELECTRICAL DEPARTMENT

• The prime function is to give the required power to the equipment and other medical electrical in the user departments.

• We are maintaining total load of 900 KVA maximum demand with OLTC transformer 1010 KVA-1 No, generator 725KVA with AMF option -1No and other connected VCB, Switch gear like HT and LT circuit breakers, stabilizer ACB, MCCB and higher range UPS.

• Maintenance of HT and LT control panels, automatic main power failure panels and AMF panels, OLTC and RTCC panels are another important area of departmental activities.

• Routine maintenance for all the light fittings, fans, geysers, switch boxes, MCB boards, sub-panel boards etc., are looked after by the electrical department.

• Rewinding of various capacities of motors and fans repairs of autoclave sterilizer, preventive maintenance of transformer, high voltage equipments, generators, switchboards, UPS also maintaining by electrical department.

• We are having lifts 6 No’s in our campus and without any interruption, we are operating the lift in safety precaution; also we are qualified lift operators.

• We are also looking after the minor/major projects like modification, rewiring interior lighting, clarification drawing estimates, preparing and electrical new project measurement, bills checking etc..,

• Our motivation is Zero percent of uninterrupted power supply for 24 hours proper electrical equipment maintenance through qualified, experienced , 2 No’s of electrical engineering supervisors and 15 No’s of electricians and our achievement is to reduce the cost of the electricity consumption bill by using LED lights and switching off all unwanted electrical equipments by separate electrical staff.

• We are installed 200.34 KWP Solar plant for Hospital block by maintaining through bi – directional meter.

FIRE FIGHTING
1	FIRE EXTINGUISHER ABC                    – 78 NOS
2	FIRE EXTINGUISHER CO2                    –   10 NOS
3	SPRINKLER SUSTEMS                           –  1184 NOS
4	SMOKING DETECTORE                         – 509
5	BEEAM DETECTOR                                – 1 NOS
6	MANUVAL CALL POINT (MCP)           -28 NOS
7	HOOTER                                             -28 NOS
8	DOWN COMER SYSTEMS & WET RAYSER
9	HYDENT STAND BIPES                        -30 NOS
10	HOSE REEL SYSTEMS                          -30 NOS
11	HOSE BOX                                           -34 NOS
12	YARD HYDANT SYSTEMS                    -15 NOS
13	MOTOR JACKY PUMP ELECTRICAL PUMP DISEL PUMP
14	WATER CAPACITY LEVEL                    -50000 LTS (Thrase)
15	DOWN COMER TANK                         -2,25000 LTS
16	NABH TRAININ PROGRAMME CONDUCT
17	MOCK DRILL CODE RED CONDUCT
18	NEW JOINED INDUCTION CONDUCT
19	EACH DEPT CONDUCT FIRE AND SAFETY AWARNESS CLASS
20	CONTROL PANNEL SYSTEMS -2 NOS
21	BRANCH PIPE                                       -30 NOS
22	DELIVERY HOSE                                   -30 MET, 60 NOS

Laundry

Ramson

• Washing Machine 50 Kg              1 No
• Washing Machine 35 Kg              1 No
• Hydro Extractor 30 Kg                  1 No
• Tumble Driver 30 Kg                    1 No

SRIVENKATESHWARAA MEDICAL COLLEGE HOSPITAL  AND RESEARCH CENTRE

MEDICAL RECORDS DEPARTMENT

 

REGISTRATION  PROCESS:

The main reception area is located at the hospital near main entrance. All patients who enter the hospital for treatment should be registered. Unique hospital number (UHID) is generated at the end of first time registration ,this number is used for identification of the patient across the hospital to ensure continuity of care.

Even though for multiple visits (OP/IP) by the  patients the Unique hospital number (UHID)   can be used. Process for registration needs to be documented for registering out patients in patients and emergency patients.

The Out-Patient Registration Process in SVMCH is very user-friendly and quick, thus removing a major bottleneck in a hospital’s OP operations, resulting in immense saving of valuable time for the patients. Registration desk of a Hospital is often your first touch point to your customers and could be an excellent PR opportunity or start of a bad relationship, depending upon how the client perceives the experience. The smooth, quick and efficient registration process in SVMCH is designed to help you to promote a positive image and build trust in your customers mind, while streamline the operations at your busy registration desk. A quick initial registration at multiple touch points in the hospital that enables the customers to get attention fast and the ability to incrementally build on it as they progress through their engagement gives your customers an experience that they will love.
The primary aim of our Institution is Patient Registration module  to ensure that any current, previous and future health care records are associated with the correct patient. Patient registration  facilitates the efficient linking of patient related information such as administrative, medical, nursing, laboratory, financial and other information to the patient. In our Institution, the Registration function creates the patient record and patient identification system for future record storage and ensures the hospital’s data integrity.

Our Hospital registration module focuses on smooth, quick and efficient registration process which will help promote positive image and will increase patient’s trust in the facility. A complete and accurate capture of patient information will ensure smooth flow of the patient at other departments and thereby saves time for both the patient and the hospital.

ADMISSION INFORMATION :

All Admission shall be authorized by the doctor.

The front office staff at the reception will assist you during the admission process. They will generate a Unique Identification Number (UID) for the patient and all the medical records will be maintained and stored by the hospital for all future reference. They will also draw out an estimate and guide you for selecting the relevant category of room.

In addition, you will be required to make an advance payment. The advance shall be adjusted against the final bill at the time of discharge. Those seeking the cashless route would have to visit the insurance desk / TPA desk for the hospitalisation of the patient. The staff will escort the patient to the allotted room/bed and make you feel comfortable

Billing counter & Discharge process:

 

• Patients Billing counter is located on the near reception area. Billing cycle is from 12 midnight to 12 midnight, however on the day of discharge if the patient vacates the room by 12 noon no room charges shall be levied for that day. In case patient vacates the room by 6 pm half day room rent shall be levied & beyond 6 pm full day charge will be levied.
• Payments are to be made in advance
• For any problem regarding Billing, please contact Billing in-charge or Sr. Manager Accounts..

Check out time

• Check out time is 12.00 noon
• Doctor′s visit and Operation charges are levied according to the category in which patient is admitted.
• All payments can be made in Cash, Credit Cards (VISA & Master Card), Demand Drafts, Electronic Clearing System,

Discharge Information :

When patients are discharged, the discharge sheet is prepared in the ward and handed over to the patient. Discharge requests are processed round the clock. In speciality cases the discharge is handed over to the party of the patient after getting NOC form billing  counter after hospital dues are settled.

MEDICAL RECORDS PROCEDURE

1). OUT PATIENT SERVICE

• The main functions of this unit are registration and control of hospital number.

• The centralized Out Patient registration counter functioning in around the clock

2). IN PATIENT SERVICE

• Admission office: This office functions around the clock throughout the year.  Inpatient service has following process.

3). IP FILES-PROCESS

• The files of the discharged patients are received from the wards within 24 to 48 hours and then scrutinized for completeness and accuracy.
• The files are assembled in chronological order
• In case any paper is missing or incomplete, the file is sent back to the corresponding ward RMO and sister In-charge for completion.
•  After the file complete then give Coding according to the ICD-10^th revision and which will be entered in computer.

4) File Storage

• Medical records are stored in the special racks in a separate storage room, known as “Hospital Medical Record Room”. The files are arranged in the sequence of their IP numbers.
• There is also another cupboard kept in MRD for temporary storage of IP files, from where the files are shifted to record room after completion.

5). Preservation of Medical Records

• The medical records are preserved for 10 years except Expired & MLC cases, which are preserved for lifelong. The registers related to medical records (including the birth register, death register) are maintained lifelong.

6). Death & MLC Cases

• Records of death patients are maintained in the system separately.
• A Medical certificate of cause of death is maintained in the MRD.
• All the original documents and records of death patients are maintained in the file. This is not handed over to the patient, except when insurance company demands.
• MLC case records are also maintained in the system.

7). Birth & Death Register

• It is the responsibility of Medical Records Department to send weekly reports to local Panchayath office regarding the births, deaths occurring in the hospital.
• The birth & death register is maintained and updated on a daily basis in the hospital.

8). STATISTICAL DATA COLLECTION & REPORTING

• The main function of this unit is to collect statistics of outpatient, accident and emergency, inpatient statistics, to analyze these statistics, and to prepare reports on a daily, monthly, and yearly basis.

• The statistical data for every department is collected, compiled and entered in the computer on a monthly basis.

• Once prepared, the same is reported and sent to the Dean & Chairman.

SEWAGE TREATMENT PLANT

INTRODUCTION:

The Sewage Treatment Plant is used to reuse the Sewage and Waste Water Generated from the campus.

The Sewage Treatment Plant – Design, Supply, Erection and Commissioned by M/S. New Dawn Water Engineering Company. The Main consideration of sewage plant, the treated sewage water should meet the PPCB standards to reuse for gardening purpose.

DESIGN:

The Sewage treatment plant is designed for 4, 00,000 Lts/day treatment capacity.

SEWAGE CHARACTERISTICS:

 

SL.NO	CHARACTERISTICS	VALUE
1	Flow – LPH	20,000
2	pH	7.0-7.5
3	Total Suspended Solids(mg/L)	100 – 200 mg/L
4	Total Dissolved Solid (mg/L)	1300 – 1500 mg/L
5	BOD 5days 20degree Celsius(mg/L)	300 – 400 mg/L
6	COD	700 – 800 mg/L
7	Oil & Grease	10 – 30 mg/L

 

 

DISCHARGE STANDARDS:

 

SL.NO	CHARACTERISTICS	VALUE
1	pH	7.0 -7.5
2	Total Suspended Solids	<100 mg/L
3	Total dissolved Solids	<2100 mg/L
4	Chlorides	<1000 mg/L
5	Sulphates	<1000 mg/L
6	BOD 5days 20 degree Celsius(mg/L)	<30 mg/L
7	COD	<250 mg/L
8	Oil & Grease	<10 mg/L

 

TREATMENT PROCESS:

 

The Sewage treatment plant consists of

• Collection tank
• Aeration tank
• Clarifier
• Intermittent collection sump
• Pressure sand filter
• Activated carbon filter
• Sludge drying beds.

The waste water from toilets, bathrooms and other sources is pumped to the collection tank where blower is installed to keep the solids in suspension and to maintain aerobic conditions apart from homogenization of the sewage apart from avoiding the settling. This will also help in reducing BOD levels in the sewage the bigger solids also tend to break.

From the collection tank, the waste water is pumped to aeration tank, organic matter is oxidized biologically by microorganism under aerobic conditions. To maintain aerobic condition a 20 hp diffused aeration system is provided with a stand by blower. The BOD & COD are removed by diffused aeration [process by means of providing fine bubble diffuser. The overflow from the aeration tank is taken to the clarifier to remove the suspended biological floc by gravity settling. The clarified sewage is collected into intermediate sump. From the sump the waste water is pumped to pressure sand filter and activated carbon filter after chlorination to remove the colloidal particles remaining BOD & COD. Finally the treated waste water collection tank which will be utilized for gardening will meet inland water standard prescribed by Puducherry Pollution Control Board.

TANKS DIMENSION AND CAPACITY:

Name of the Treatment Unit	No. of Units	Dimension	Design Treatment Capacity(in KLD)
Collection Tank	1	11*9*3.5	400
Aeration Tank	1	16*7*3.5	400
Clarifier	1	6*2.5	400
Sludge Sump	1	2*1.5*3	400
Intermittent Sump	1	6*3.5*3	400
Treated Water Sump	1	6*3.5*3	400
Sludge Drying Bed	6	2*3*1.5	400

TRANSPORT DEPARTMENT:

It is situated in Ground Floor of the hospital block.

The Transport Manager supervises the specifications during the  purchase of the vehicles, renewal of license, driver duties, vehicle routes and vehicle maintenance.

Service:  The Transport Department provides Buses at low fare to Students and Staff for pickup & drop.  It provides ambulance service at very low cost to needy patients and free service to poor patients.

Ambulances: The critical care ambulance service can be mobilized in short notice.  The ambulance is equipped with oxygen supply and transport ventilator.

LIST OF VEHICLES
Sl. No.	Reg. No	Vehicle Type	Own/ Contract	Used for	Remarks
1	PY 01 AQ 6036	AMBULANCE – 1	Own	PATIENT	with oxygen supply
2	PY 01 BX 6036	AMBULANCE – 2	Own	PATIENT	with A/c, oxygen supply and transport ventilator.
3	PY 01 CG 6909	AMBULANCE – 3	Own	PATIENT	with oxygen supply
4	PY 01 BU 6009	BUS	Own	STUDENT	with 56 + 1 seating capacity
5	PY 01 BU 7557	BUS	Own	STUDENT	with 56 + 1 seating capacity
6	PY 01 BU 5559	BUS	Own	COMM. MEDI.	with 56 + 1 seating capacity
7	PY 05 X 1212	BUS	Own	STUDENT	with 56 + 1 seating capacity
8	PY 05 X 6999	BUS	Own	STUDENT	with 56 + 1 seating capacity
9	PY 05 X 1122	BUS	Own	STUDENT	with 56 + 1 seating capacity
10	PY 01 CT 7377	BUS	Own	STUDENT	with 56 + 1 seating capacity
11	PY 01 CT 6099	BUS	Own	STUDENT	with 59 + 1 seating capacity
12	PY 01 CT 6477	BUS	Own	STUDENT	with 59 + 1 seating capacity
13	PY 01 BT 7755	VAN	Own	FACULTIES	with 40 + 1 seating capacity
14	PY 05 Z 9069	TATA ACE	Own	CANTEEN	with top closed carriage
15	PY 01 CJ 6036	TATA INDIGO	Own	STAFF	with A/c and 4 + 1 seating capacity
16	PY 01 CK 6009	TATA INDICA	Own	STAFF	with A/c and 4 + 1 seating capacity
17	PY 01 BS 8623	TATA VISTA	Own	STAFF	with A/c and 4 + 1 seating capacity
18	PY 05 X 9069	TOYOTA ETIOS	Own	DIRECTOR	with A/c and 4 + 1 seating capacity
19	PY 05 W 6009	SUPRO VAN – 1	Own	COMM. MEDI.	with 7 + 1 seating capacity
20	PY 05 X 6009	SUPRO VAN – 2	Own	PATIENT	with 7 + 1 seating capacity
21	PY 05 W 9339	OMNI VAN	Own	COMM. MEDI.	with 7 + 1 seating capacity
22	TN 31 BC 1330	TATA SUMO	Contract	STAFF	with 8 + 1 seating capacity
23	TN 31 BC 7966	TOURISTER	Contract	COMM. MEDI.	with 12 + 1 seating capacity
24	TN 31 BF 2524	TOURISTER	Contract	COMM. MEDI.	with 12 + 1 seating capacity
25	PY 05 Z 9293	TOURISTER	Contract	COMM. MEDI.	with 12 + 1 seating capacity